Privacy Policy
Last Updated — 24 August 2023
What is Fragmentor?
Fragmentor is a webbased tool that enables paying customers to create website templates for Tebex. We are not affiliated with Tebex in any way, shape or form. We solely provide facilities for making template creation easier.
We do not host templates for customers ourselves, hence we require our customers to have their own Privacy Policy when using Fragmentor templates on their Tebex store. In general, Tebex's Privacy Policy holds for those stores.
What data do we collect?
Fragmentor collects a variety of data including
your account information like email, signin provider, subscription plan, customer id
your projects along with the domain name you use them on
your template download history
your financial information provided on checkout using Stripe
your payment history
domain names that are using a template download connected to your account
number of content delivery network requests made by a specific domain
How do we collect data?
Fragmentor collects data about you
when you browse fragmentor.io
when you create and use an account on fragmentor.io
when you use our content delivery network or visit a website that does
when you buy a product or service from us
when you contact Fragmentor by email or on Discord for support
Fragmentor may also receive your data indirectly via social media posts tagging or sharing Fragmentor related posts. We do not buy or otherwise receive data about you from data brokers.
Why do we collect data?
In general, fragmentor.io collects your data in order to better troubleshoot our site and the products and services we offer. We may also email or message you with special offers on other products and services we think you might like, or reach out to you regarding activity happening on your account. How you use our site is also logged for statistical analysis, again to improve our products and services.
Fragmentor collects data to
optimize our website and content delivery networks
diagnose and debug technical errors
defend our website and services from abuse and technical attacks
compile statistics on fragment popularity
compile statistics on the kinds of software and computers visitors use
send you alerts about updates
advertise Fragmentor products and services
contact you in special circumstances related to your account
contact you about legal requests
Where do we store data?
All data that's collected such as your email address, name, location are saved on a private database. These can be changed, hidden or removed without notice, but will never be sold to third parties. Sensitive information (password, etc.) is encrypted at all times.
What are my data protection rights?
We keep your data for at least one year, counting from the time we collected the data. You may request to remove your data earlier if you so wish. Fragmentor would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to
The right to access — You have the right to request Fragmentor for copies of your personal data. We may charge you a small fee for this service.
The right to rectification — You have the right to request that Fragmentor correct any information you believe is inaccurate. You also have the right to request Fragmentor to complete the information you believe is incomplete.
The right to erasure — You have the right to request that Fragmentor erases your personal data, under certain conditions.
The right to restrict processing — You have the right to request that Fragmentor restrict the processing of your personal data, under certain conditions.
The right to object to processing — You have the right to object to Fragmentor's processing of your personal data, under certain conditions.
The right to data portability — You have the right to request that Fragmentor transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We keep your data for at least one year, counting from the time we collected the data. You may request to remove your data earlier if you so wish, as per your rights above. However, we remain entitled to restrict access to certain areas of our site if the data we can use from you is insufficient to provide the service.
Do we use cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we collect information from you automatically through cookies or similar technology. Fragmentor uses cookies in a range of ways to improve your experience on our website.
There are a number of different types of cookies, however, our website uses functionality cookies only. We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, some of our website features may not function as a result.